Worksii Privacy Policy

This Privacy Policy describes how TechnoFex Ltd, the owner and operator of Worksii, collects, uses, and protects your personal information when you access our website, platform, or services.

1. Information We Collect

We collect the following categories of personal information:

Information You Provide

• Name, email address, business name
• User credentials and team assignments
• Customer data uploaded to the platform
• Billing and payment information
• Communication records (e.g., support requests)

Information We Collect Automatically

• IP address and browser type
• Device information and location
• Log data such as pages visited and time on site
• Usage data including campaign activity and interactions

Information from Third Parties

• CRM, email, or messaging system integrations
• Public databases or social networks (where permitted)

2. How We Use Your Information

We use your data for the following purposes:

• To provide and improve the Worksii platform and services
• To personalize and optimize user experiences
• To process payments and manage wallets
• To send service-related communications
• To detect and prevent fraud, abuse, or security incidents
• To comply with legal and regulatory requirements

We do not sell your personal information.

3. Legal Basis for Processing

Our processing of personal data is based on one or more of the following:

• Your consent
• Fulfillment of a contract
• Compliance with a legal obligation
• Legitimate interests (such as improving product performance and preventing misuse)

4. Sharing of Information

We may share your data with:

• Third-party service providers (e.g., hosting, analytics, payment processors)
• Legal authorities when required by law
• Affiliates, successors, or business partners in the event of merger or acquisition

All third-party processors are bound by confidentiality and data protection agreements.

5. Data Security

We use industry-standard security practices to protect your data:

• Encryption in transit and at rest
• Firewalls, access controls, and audit logs
• Periodic security testing and updates

However, no system is completely immune to risks, and we recommend that users take precautions with credentials and access permissions.

6. International Data Transfers

Data may be transferred and processed outside of your country of residence, including in the UK, EU, and United States. When doing so, we ensure appropriate safeguards, such as:

• Standard Contractual Clauses
• International Data Transfer Addendums
• Adequate protection measures required by law

7. Data Retention

We retain personal data only as long as necessary:

• For the purposes outlined in this policy
• To comply with legal and regulatory requirements
• To resolve disputes and enforce our agreements

You may request deletion of your account at any time by contacting [email protected].

8. Your Rights

• Access and obtain a copy of your data
• Request correction or deletion of inaccurate or unnecessary data
• Restrict or object to certain processing
• Withdraw consent to marketing or other uses
• Lodge a complaint with a data protection authority

To exercise your rights, contact [email protected].

9. Cookies and Tracking

Our website uses cookies to:

• Enhance user navigation and usability
• Measure site performance
• Enable login and session control
• Support targeted communications and remarketing

You can manage cookies through your browser settings. See our Cookie Policy for more detail.

10. Children’s Privacy

Worksii is not intended for use by children under the age of 16. We do not knowingly collect personal information from individuals in this age group.

11. Policy Updates

We may revise this Privacy Policy from time to time. When we do, we will update the date at the top of the policy and provide notice via email or the platform where appropriate.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, contact: