Worksii Delete My Data Request

This page explains how users of Worksii, a product of TechnoFex Ltd, can request deletion of their personal data in accordance with data protection regulations, including the UK GDPR and EU GDPR.

At Juub, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Notice explains how we collect, use, and safeguard your information when you access and use our website.

1. Your Right to Data Deletion

As a user or data subject, you have the right to request the deletion of your personal data that is processed and stored by Worksii. This includes:

• Account-related data
• Contact information
• Messaging logs
• Billing and transactional history
• Profile details

Data deletion requests will be honored unless retention is required for legal, contractual, or regulatory obligations.

2. Who Can Make a Request

You may submit a deletion request if you are:

• A registered user of the Worksii platform
• A contact who has received messages sent through Worksii by a client company
• A representative acting on behalf of the data subject, with valid authorization

3. How to Submit a Request

To request deletion of your data, please contact our Data Protection Office using one of the following methods:

To help us verify your identity and process the request, please include:

• Your full name and email address used on the platform
• A clear request stating what data you wish to delete
• Proof of identity or authorization if acting on someone else's behalf

4. What Happens After Submission

• You will receive an acknowledgment of your request within 5 business days
• We may contact you to confirm identity or clarify scope of the deletion
• Your request will be processed within 30 calendar days of confirmation
• Legitimate interest: To enhance platform security, usability, and performance

If your data is linked to active business accounts or legal records, we will inform you of any partial deletions or required retention.

5. Data That Cannot Be Deleted Immediately

Certain data may need to be retained temporarily due to:

• Compliance with tax or financial regulations
• Ongoing investigations or disputes
• Legal authorities when required by law
• Audit logs that ensure security and fraud prevention

Such data will be securely stored and automatically deleted once retention timelines expire.

6. Confirmation of Deletion

Once your data is successfully deleted, we will send you a confirmation message. If any exceptions apply, a detailed explanation will be provided.

7. Questions or Concerns

If you have questions about your rights or our data practices, please contact:

Thank you for trusting Worksii with your information.