Worksii Privacy Notice

At Worksii, we are committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services.

1. Who We Are

Worksii is a business communication platform that enables companies to send and manage messages via WhatsApp, Email, SMS, and Push Notifications. This Privacy Notice applies to users who visit our website (www.worksii.com), create accounts, or engage with our services in any capacity.

2. Information We Collect

We collect information that helps us operate our platform effectively, improve user experience, and meet our legal obligations.

Information You Provide Directly

• Name, email address, company name
• Billing and payment details
• Communication preferences
• Message content and campaign settings

Information Collected Automatically

• IP address and browser type
• Device type and operating system
• Pages visited and time spent on the site
• Referral sources and interaction behavior

Information from Third Parties

We may receive information from integrations you authorize, such as CRM systems, payment processors, or communication platforms.

3. How We Use Your Information

We use your information to:

• Provide, manage, and improve our services
• Process payments and maintain account balances
• Communicate with you about features, updates, and support
• Comply with legal, contractual, and regulatory obligations
• Prevent fraud, abuse, or unauthorized access

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: When you opt in to receive marketing emails or request demos
• Contractual necessity: When data is needed to provide services you request
• Legal obligation: For compliance with tax, accounting, or law enforcement requirements
• Legitimate interest: To enhance platform security, usability, and performance

5. Sharing Your Data

We may share your data with:

• Service providers and partners who support our platform (e.g., cloud hosting, analytics, email delivery)
• Financial services and payment processors
• Legal authorities when required by law
• Third parties as part of a merger, acquisition, or asset transfer

All third parties are subject to strict confidentiality agreements.

6. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your account and associated data at any time by contacting us at [email protected].

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Correct inaccuracies in your data
• Request deletion of your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise these rights, email us at [email protected].

8. International Transfers

Your data may be stored or processed outside your home country, including in the United Kingdom, European Economic Area (EEA), or the United States. We take appropriate measures to ensure data transferred internationally is protected by contractual safeguards and compliance frameworks.

9. Cookies and Tracking

We use cookies and similar technologies to:

• Analyze site traffic and usage
• Customize your user experience
• Provide security and fraud prevention

10. Data Security

We use administrative, technical, and physical safeguards to protect your data, including:

• Data encryption in transit and at rest
• Access controls and audit logging
• Secure coding and penetration testing

Despite these measures, no system is entirely immune to risks, and we encourage users to follow good security practices.

11. Updates to This Notice

We may update this Privacy Notice to reflect changes in technology, regulation, or our practices. Updates will be posted to this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have questions about this Privacy Notice or your data rights, please contact:

Thank you for trusting Worksii with your information.